Thank you for taking the first step towards making your smile as beautiful as it can be. We want you to be completely satisfied with every product. All Power Swabs® products can be used for 30 days absolutely risk-free. If you do not see or feel the results that you expected, call our Customer Service department within 30 days of your order and return any unused products and/or empty boxes for a full product refund. Three month kits may be eligible for a partial refund within 60 days of your order.
Returning products to us is both easy and convenient. You must return all merchandise within 30 days of receipt. To ensure that merchandise is returned safely, we suggest you send returns via U.S. Postal Service, UPS or FedEx with insured delivery. All return shipping charges are paid by the customer.
Should you have any questions about a return, call 800-535-4693 or send an email to firstname.lastname@example.org.
Shipping Methods & Rates
We strive to fulfill and ship your order in the most efficient manner. Shipping rates vary per the size of your order. Most orders ship within 2 business days after they are received. We select the shipping carrier according to the shipping method and destination address specified at the time of order. Orders shipped using the Standard Shipping method typically arrive within 5-7 business days. Due to the unpredictable nature of the shipping industry, we cannot guarantee delivery dates.
Where We Ship
We ship orders only within the United States (including Hawaii and Alaska) and Canada. Please contact Customer Service for any international orders.
We will send you a shipping confirmation email when all or part of your order is shipped. This email is typically sent after the first carrier scan. The email may include a tracking number if provided by the carrier. Typically, processing time is within 24 hours after a purchase is made. Our shipping and processing only occurs on business days (Monday through Friday). Therefore, if you order a product through us on a Friday, Saturday or Sunday, the shipping process will not begin until the next business day (Monday) unless the next business day is a major holiday. Furthermore, you should exclude non-business days (Saturdays, Sundays as well as major holidays) in anticipation of the arrival of your Power Swabs® products.