Return Policy

Thank you for taking the first step to make your smile as beautiful as it can be. We want you to be completely satisfied with every product. All Power Swabs products can be used for 30 days absolutely risk-free. If you do not see or feel the results that you expected, call our Customer Service department within 30 days of your order and return any new and unused products for a full product refund. For three-month kits, the 30-day risk-free guarantee applies to the first month's supply.

Returning products to us is both easy and convenient. You must return all merchandise (unopened bottles) within 30 days of receipt. All items must be in original packaging.

To ensure that returned merchandise is received by www.powerswabs.com safely, we suggest you send returns via U.S. Postal Service, UPS or FedEx with insured delivery. All return shipping charges are paid by the customer.

Should you need further instructions on a return, call 800-535-4693 or send an email to customercare@powerswabs.com.

Shipping Policy

Shipping Methods & Rates

We strive to fulfill and ship your order in the most efficient manner. Shipping rates vary per the size of your order. Most orders ship within 2 business days after they are received. We select the shipping carrier according to the shipping method and destination address specified at the time of order. Orders shipped using the Standard Shipping method typically arrive within 5-7 business days. Due to the unpredictable nature of the shipping industry, we cannot guarantee delivery dates.

Where We Ship

We ship orders only within the United States (including Hawaii and Alaska) and Canada. Please contact Customer Service for any international orders.

Shipping Procedures

We will send you a shipping confirmation email when all or part of your order is shipped. This email is typically sent after the first carrier scan. The email may include a tracking number if provided by the carrier. Typically, processing time is within 24 hours after a purchase is made. Our shipping and processing only occurs on business days (Monday through Friday). Therefore, if you order a product through us on a Friday, Saturday or Sunday, the shipping process will not begin until the next business day (Monday) unless the next business day is a major holiday. Furthermore, you should exclude non-business days (Saturdays, Sundays as well as major holidays) in anticipation for the arrival of your Power Swabs® product.